PlayStart Hockey > FAQs


Can I start after a term has started?

Yes, however you will need to contact us to check availability. If you do miss any part of the program, please give us a call to get your discounted price.

What should my child wear?

We advise to dress your child in whatever is comfortable for them, keeping in mind they are playing hockey. We do sell an awesome uniform, but it’s not compulsory. Please check this out under the ‘Shop’ area.

What are the footwear requirements?

Sneakers are the minimum requirement. Parents, please see that you are also wearing appropriate footwear and clothing as some parent participation is needed.

If I have ordered a uniform, where and when do I get it?

If you have ordered and paid for your child’s uniform, it will be there to collect at the start of the program/your first class. Please see any of our friendly coaches at your location.

Does my child need shin pads?

Shins pads will be provided but feel free to bring your own if you have them. Shin pads are worn for your child’s protection, so please bring long socks to wear over them.

Does my child need their own hockey stick?

Hockey sticks will be provided but feel free to bring your own if you have one.

Does my child need a mouthguard?

Although not compulsory, we do encourage your child to bring and wear a mouthguard for your child’s protection.

What is the weather policy?

The weather can vary depending on your location. We do still play in very light rain or if rain is expected to last for a few short minutes. If the forecast is showing more consistent or heavy rain, the class will be cancelled in the morning providing as much notice as possible. Rain is all part of the fun if not too wet, so we would love to see you. Dress for the weather and don’t forget your umbrella if needed!

What happens if a class is cancelled?

Should we need to cancel a class, you will receive an SMS notifying you of the cancellation. The missed class will be made up at the end of the program. An email will be sent confirming the details if this occurs.

What happens if I miss a class?

Easy, please call us to discuss make up options and availability.

Please don’t forget your water bottle and sunscreen!

Further questions?

Please email